ONLINE ORDER PROCESSING AND DELIVERY
Orders will be processed as soon as they are received. Our fulfilment centre dispatch orders Monday – Friday only, excluding Bank Holidays. Orders are usually dispatched within 1 – 2 business days although it may take longer in rare circumstances.
Orders received on Saturday or Sunday day will be dispatched the next working day.
The Beauty Edit Mayfair website currently delivers throughout the UK, the EU and to other International customers. (We do not deliver to P.O. Boxes)
The Beauty Edit Mayfair website offers the following delivery options:
UK Delivery £4.95 2-3 working days (Tracked)
EU Delivery From £8.95 5-7 working days (Tracked)
International orders are fulfilled by Royal Mail, until they leave the UK where they are passed to the national postal service for delivery. Please note that the delivery cost does not include any applicable duty or customs tariffs that may be levied upon importation. These charges must be paid by the consignee and could delay delivery.
International Delivery From £11.95 7-14 working days (Tracked)
International orders are fulfilled by Royal Mail, until the goods leave the UK where they are passed to the national postal service for delivery. Please note that the delivery cost does not include any applicable duty or customs tariffs that may be levied upon importation. These charges must be paid by the consignee and could delay delivery.
**Fees charged by Customs are the sole responsibility of the purchaser. We operate a DAP service of delivery meaning that Duties and VAT are payable upon receipt of order. This cost varies depending on country.**
A parcel is considered lost after it has been in the postal system for a period of 14 working days for UK orders and 21 days for International orders. Though it is highly unlikely for deliveries to take this amount of time. Please note, we are unable to provide a replacement until this period has elapsed. We are not responsible for any direct or indirect loss or damage incurred by a customer due to delayed or lack of delivery of goods regardless of the method of delivery.
For security reasons, deliveries may require a signature upon receipt of order. If you will not be at your delivery address during normal office hours you can provide us with an alternative delivery address where someone will be available to sign for your parcel. If you are unable to sign for your parcel, you should receive a card with written information on where and when you should collect it. If you do not collect your parcel within a specified timeframe (usually 7 days or after 3 attempts to deliver), the parcel will be returned to us and you will need to arrange with us for a new delivery and pay for the costs incurred in resending the parcel.