FAQS

Beuty Edit Mayfair's Brow Filler Pencils last for 12 hours. Shades Natural Blonde, Taupe & Dark Dahlia are also waterproof.

Our Brow Filler Pencils, Brow Lift Highlighters in shade Pick-Me-Up and Brow Setter are all Vegan.

All Beauty Edit Mayfair collection is cruelty-free.

You can reach out to a member of our customer service team by email: enquiries@beautyeditmayfair.com.

You can check your order status on your account page – the status will be updated as soon as your order is placed and again when your order ships.

Orders are processed Monday – Friday, with the exception of national bank holidays. Orders are typically fulfilled same day if order is placed before 1pm, otherwise the next working day. Once your order has shipped, you’ll receive an email with tracking information.

Beauty Edit Mayfair accepts all major credit cards and debit cards, including Visa, Mastercard and American Express. We also accept PayPal and Apple Pay.

We currently ship worldwide
including UK, USA, Canada, Europe, Mexico, Australia and UAE

We offer free UK shipping on all orders over £30.

Get in touch by emailing enquiries@beautyeditmayfair.com as soon as possible. If we haven’t already shipped it, we can change the address for you. If we have shipped your order, our customer service team will explain the next steps.

Orders valued at under €22 will remain part of the Low Value Consignment Relief (LVCR) Scheme for items sent to the EU and are not subject to VAT or duties until 1 July 2021 (subject to further extension date to be set by the EU).

Orders sent to the EU over €22 and below €150 may be taxed at the border and may incur a customs clearance/handling fee in the receiving country.

Orders sent to the EU over €150 may attract VAT, customs duties and a clearance/handling fee.

The customs authorities in the destination country and the customs thresholds in place determine if charges are due on imported goods.

The levels and thresholds of charges vary from country to country. We cannot advise on what these may be, you can contact the embassy or customs authority of the destination country for help, either directly or via their websites.

When returning a product to Beauty Edit Mayfair, you must clearly state on the parcel ‘UK Return – All Tax & Duties Paid’. If we receive a return, where this information has not been made clear and taxes & duties have been charged, we will not accept the return and it will be the customer's responsibility to clear these charges. 

Beauty Edit Mayfair is sold on beautyeditmayfair.com and at our Mayfair boutique Nails
& Brows in Berkeley Street, Mayfair, London W1J 8EJ.